General1. AgreementPlease find the terms and conditions for use of the product and services offered by Embarrassingproducts.net. Please take time and read through our terms and conditions carefully. By placing an order with us you automatically agree to be bound by these T&C. 2. AmendmentsWe reserve the right to update the terms from time to time and any changes will be notified via a suitable announcement on the website. The changes will apply to the use of the Website after we have given such announcement. If you do not wish to accept the new Terms you should not continue to use the website. If you continue to use the Website after the date on which the changes come into effect, your use of the Website indicates your agreement to be bound by the new Terms. 3. Privacy policyWe are committed to protect your privacy. We confirm that information about you will be held and used lawfully in accordance to the Data Protection Act 1998. We will use your personal information for the following purpose: a. Processing your orders b. To administer our Website
c. For Statistical purposes to improve this Website and its service to you
d. If you have not objected during the registration process, to notify you of products or special offers that may be of interest to you.
e. If you have not objected during the registration process, to disclose to other members within our group of companies and also to other relevant third parties, who may contact you about their product and services that may be of interest to you.
Where fraud is suspected we may pass on such information to help track down fraud attempts. 4. Availability All products listed on our website are subject to availability. We generally have all items in stock for next day delivery, however occasionally there may be a small delay whilst more stock is acquired. You will be informed of any delays once your order is placed via email. In cases of a stock shortage an alternative or a refund will be offered if the item cannot be obtained within 3 working days. 5. Pricing5.1 All the prices on the website already include VAT at 17.5%. 5.2 Although we endeavour to keep our pricing up to date and accurate we cannot be held responsible for any human errors made. We reserve the right to withdraw any offers at any time. 5.3 We reserve the right to change the price of any item on this website at anytime without prior notice. 6. Payment options6.1 We accept all major credit and debit cards except for American Express. In case you wish to pay by bank transfer please call Customer Service number to obtain our bank details and further instructions. 6.2 The credit/debit card details that you provide may be used to carry out further checks or authorisations with the card issuer for security purposes. In some cases we may require a proof of ID and address. 6.3 Any complications to verify your details may cause the delay in the processing and despatch of your order. 6.4 Please be advised that in some instances when orders exceed £200 we may require customers to fax proof of identity i.e. either driving license or utility bill and a statement of the credit card you are paying with along with a copy of your credit card. The co-operation of our customers is appreciated, as this will help us reduce fraudulent orders. 7. Cancellations7.1 If you wish to cancel an order prior to receipt of the goods, you must do so by informing us in writing within 1 hour of placing the order. You can do so by emailing us.re'+'f="m'+'ai'+'lto:'+'%63%61%6e%63%65%6c%6c%61%74%69%6f%6e%73%40%79%61%6b%65%74%79%79%61%6b%2e%6e%65%74">Clicking Here<\/a>');. 7.2 If you have received the goods, you must advise us that you wish to cancel your order within seven days of receipt. Please call and request a return number. 7.3 It is the customer's responsibility for the safe returns of all goods. All items must be returned as they were received with the original packaging and full contents included, along with documentation and proof of purchase. Items returned in a less than pristine condition or damaged or missing packaging will incur charges to cover the cost of the items. You, the consumer, are responsible for all despatch costs for returning items. 7.4 If an item is not in the same condition as when supplied, we reserve the right to refuse cancellation, or apply an additional charge to compensate. 7.5 If EmbarrassingProducts.net has refused cancellation, return of the item to the consumer will be at their own cost. 7.6 Please note that for all non defective returns and cancellations after the order has been processed a 5% administration fee will be charged in order to reimburse your credit/debit card. |
